The after-sales service manager is responsible for safeguarding the company's interests in the event of a claim and for ensuring the safety of work sites. Their role? Preventing accidents on construction sites, and dealing with them when they cannot be avoided. A vital function for Eiffage Construction, its employees and customers….
Your missions:
- Analysis and management of safety risks associated with the after-sales service business
- Defending the company's interests
- Handling claims and related problems
- Preventing claims by informing and raising the awareness of teams
Skills:
Technical skills
- Knowledge of insurance, legal, company and site law
- Knowledge of site and company organisation
- Knowledge of building documents (all types) and standards (Unified Technical Documents)
- General technical versatility (all-trade operations)
Behavioural and managerial skills
- Excellent communication, ability to motivate teams
- Analysis and management of after-sales service risks
- Designing and implementing technical, human and organisational measures to prevent accidents at work