Customer service manager

Join us


  • Risk analysis and control in relation to after-sales service
  • Defending company interests
  • Handling claims and dealing with repercussions
  • Preventing claims by means of effective information sharing and awareness-raising among teams


Technical skills

  • Knowledge of insurance policies, legal framework, corporate and worksite law
  • Knowledge of worksite organisation
  • Knowledge of documentation for all trades, including standards
  • General knowledge of all trades

Managerial and social skills

  • Teaching skills and ability to rally teams

Safety skills

  • Analysis and control of risks in relation to after-sales service
  • Design and implementation of technical, human and organisational resources for the prevention of accidents in the workplace